Terms_and_Conditions

Last Updated: July 1, 2025

Welcome to innex.ai! These Terms and Conditions ("Terms") govern your access to and use of the innex.ai artificial intelligence-powered information retrieval software and related services (collectively, the "Services"), provided by innex.ai Ltd. ("we," "us," or "our").

By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not use our Services.

1. Definitions

In these Terms, the following definitions apply:

Supplier/We/Us/Our: Refers to innex.ai Ltd., a company registered in England and Wales.
User/You: Means any individual or entity accessing or using the Services.
Services: The AI-powered software "INNEX" and all related functionalities, features, updates, and modifications provided by us.
Platform: Refers to our underlying system, software, and infrastructure that delivers the Services.
User Data: Any data, information, or content you upload, submit, store, or create while using the Services.
Intellectual Property Rights: All rights related to intellectual property, including copyrights (especially in software), database rights, patents, trademarks, trade names, know-how, and trade secrets.

2. Your Account and Responsibilities

To make the most of our Services, please understand your responsibilities:

Account Creation: You may need to create an account to access certain features. You agree to provide accurate, current, and complete information during registration and to keep this information updated.
Account Security: You are responsible for safeguarding your account login credentials and for all activities that occur under your account. Please notify us immediately if you suspect any unauthorized use of your account.
Lawful Use: You agree to use the Services only for lawful purposes and in a way that does not infringe on the rights of others or restrict their use of the Services. You must comply with all applicable laws and regulations.
Connectivity: You are responsible for obtaining and maintaining your own internet access, computer hardware, and any other equipment needed to use the Services.
Data Accuracy & Rights: You must ensure that any User Data you provide or upload is accurate, lawful, and that you have all necessary rights, consents, and permissions to use and provide that data to us.

3. Intellectual Property Rights

Our Ownership: All Intellectual Property Rights in the INNEX Platform and the Services, including all software, algorithms, designs, text, graphics, and other content, are owned by innex.ai Ltd. or its licensors.
Your License to Use: We grant you a limited, non-exclusive, non-transferable, and revocable license to use the Services solely for your personal or internal business purposes, subject to these Terms.
Your Data Ownership: You retain all ownership rights in your User Data. We do not claim ownership of any User Data you upload, submit, or create through the Services.

4.Restrictions on Use

To ensure the integrity and proper functioning of our Services, you agree not to:

Modify, adapt, translate, reverse engineer, decompile, disassemble, or create derivative works based on the Platform or Services, except where expressly permitted by applicable law (such as Sections 50B and 296A of the Copyright, Designs and Patents Act 1988 for specific interoperability purposes).
Distribute, sublicense, rent, lease, loan, sell, resell, or otherwise commercially exploit the Services or any part of them.
Use the Services in any manner that is unlawful, harmful, or infringes on the rights of others.
Attempt to gain unauthorised access to our systems or networks.
Introduce any viruses, trojans, worms, or other malicious or harmful code.

5. Data Protection and Privacy

Your privacy is paramount to us.

Your Data, Your Control: You retain all ownership rights in your User Data.
How We Handle Your Data: We collect, use, and process your User Data in accordance with our separate and comprehensive Privacy Policy, which is an integral part of these Terms. Please review our Privacy Policy to understand our practices regarding your personal data, including how we protect it, who we share it with, and your rights concerning your data.
Your Responsibility for Data: You are solely responsible for the accuracy, legality, and integrity of all User Data you upload, submit, or create using the Services. This includes ensuring you have all necessary consents, licenses, and permissions for the processing of such data, particularly if it contains sensitive personal information. innex.ai Ltd. does not assume responsibility for the voluntary ingestion of sensitive data into the system by the User.

6. Confidentiality

Both you and innex.ai Ltd. agree to keep confidential any non-public information received from the other party during the course of using the Services. Such confidential information may only be disclosed if required by law or with prior written consent from the disclosing party.

7. Limitation of Liability and Service Accuracy Disclaimer

"As Is" Basis: The Services are provided "as is" and "as available," without any warranties of any kind, either express or implied. This includes, but isn't limited to, implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Services will be uninterrupted, error-free, or completely secure.
Service Accuracy Disclaimer: We strive to maintain the accuracy and reliability of the information provided through our Services. However, we are not liable for any decisions or actions taken by you or any third party based on this information. The Services should not be used as the sole basis for any significant decision-making, and you should independently verify information.
Limitation on Damages: To the fullest extent permitted by law, innex.ai Ltd. shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenues, data, or anticipated savings.
Cap on Liability: Our total liability to you for any claim arising out of or relating to the Services or these Terms will not exceed the amount you paid for the Services in the 12 months preceding the claim.

8. Termination

Termination by Us: We may terminate or suspend your access to all or part of the Services immediately, without prior notice or liability, for any reason whatsoever, including, without limitation, if you breach these Terms.
Termination by You: You may also terminate your use of the Services at any time.
Effect of Termination: Upon termination, your right to use the Services will immediately cease. All provisions of these Terms which by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability. We will handle your User Data upon termination in accordance with our Privacy Policy and any applicable legal requirements.

9. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Services after those revisions become effective, you agree to be bound by the revised terms.

11. Contact Information

If you have any questions about these Terms, please contact us at:

innex.ai Ltd. Canterbury House, 1 Royal Street, London, SE1 7LL, United Kingdom Email: support@innex.ai

Terms and Conditions