Terms & Conditions


In these terms and conditions, the following definitions apply:

  • “Supplier” means innex.ai Ltd.
  • “User” means any person or entity using the Supplier’s services.
  • “Services” means the AI-powered information retrieval software “innex.ai” and related services provided by the Supplier.
  • “Platform” means the Supplier’s platform including all updates and modifications.
  • “User Data” means any data uploaded or created by the User while using the Platform.
  • “Hosted Services” means the services hosted by the Supplier on the Microsoft Azure cloud.
  • “Intellectual Property Rights” means all rights related to intellectual property as defined by law.

General Terms

  1. Acceptance of Terms

    • By using the services provided by innex.ai Ltd., you agree to be bound by these terms and conditions.
  2. Use of Services

    • Users must comply with all applicable laws and regulations while using the Services.
    • The Services are provided “as is” and “as available” without any warranties of any kind, either express or implied.
    • Users are responsible for maintaining the confidentiality of their account information and for all activities that occur under their account.
  3. User Responsibilities

    • Users must ensure they have the necessary connectivity infrastructure to access the Services.
    • Users must provide accurate and lawful data and must have the right to upload and use any data provided to the Supplier.
  4. Intellectual Property

    • All Intellectual Property Rights in the Platform and the Services are owned by innex.ai Ltd. or its licensors.
    • Users are granted a non-exclusive, non-transferable license to use the Platform solely for personal or internal business purposes.
  5. Restrictions on Use

    • Users may not modify, distribute, or create derivative works based on the Platform or Services.
    • Users may not reverse engineer, decompile, or disassemble any part of the Platform or Services, except as expressly permitted by law.
  6. Data Protection and Privacy

    • innex.ai Ltd. does not claim ownership of User Data. Users retain all rights to their data.
    • The Supplier will process User Data in accordance with applicable data protection laws and the Supplier’s Privacy Policy.
  7. Confidentiality

    • Both parties agree to keep confidential any non-public information received from the other party.
    • Confidential information may only be disclosed if required by law or with prior written consent from the disclosing party.
  8. Limitation of Liability

    • innex.ai Ltd. is not liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues.
    • The Supplier’s total liability to the User for any claim arising out of or relating to the Services is limited to the amount paid by the User for the Services in the 12 months preceding the claim.
  9. Termination

    • Either party may terminate the use of Services at any time with or without cause.
    • Upon termination, the User must cease all use of the Services and return or destroy any confidential information in their possession.
  10. Governing Law

    • These terms and conditions are governed by and construed in accordance with the laws of England and Wales.
    • Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Contact Information

If you have any questions about these terms and conditions, please contact us at:

innex.ai Ltd.
71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ
Email: support@innex.ai


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